Automation, security & integrations
Transactional email system
Around thirty branded emails that send themselves at the right moment.
Used by: System
Kestrel Platform — Email templatesSystem
| Template | Trigger | Sent (30d) | Delivered |
|---|---|---|---|
| Viewing confirmation | Buyer books a slot | 214 | 99.5% |
| Outbid alert | Higher bid accepted | 168 | 100% |
| Offer received | Offer submitted | 57 | 100% |
| Document signed copy | Signature completed | 39 | 100% |
How this works
Sends every automatic notification the platform needs — confirmations, alerts, reminders, results — from the agency's own domain, with templates staff can preview.
Who uses it
Everyone, indirectly · Marketing coordinator previewing templates
Step by step
- 1An event happens: an offer arrives, a bidder is outbid, a viewing is cancelled, a document is signed.
- 2The matching template is rendered with the agency's branding and the event's details.
- 3The email is sent from the agency's verified sending domain and the delivery outcome is recorded.
- 4Staff can preview any template with sample data before it ever reaches a client, and bounces or complaints are logged against the contact.
Data captured
- Template used, recipient, event reference
- Delivery, open, bounce and complaint events
- Suppression list for hard bounces
Emails it sends automatically
- Viewing confirmation, reminder and cancellation
- Offer received, countered, accepted, outbid
- Auction registration approved, lot opening, closing soon, result
- Document available, signed copy, reference report ready
- Welcome, email verification, password reset, invitations
Why it matters commercially
Clients feel looked after continuously without a single staff member typing a routine email.
This screen is a faithful preview of a private area, filled with invented data. Nothing on it is editable here.