Buyer, seller & document portal
Accounts, sign-in & password reset
Self-service accounts with verified email and reset that does not need a phone call.
Used by: Everyone
Kestrel — Sign inSystem
- buyer@example.demo
- Password
- ••••••••••
- Staff second step
- 6-digit authenticator code
- Session
- Scoped to this account's own records
Also available
- Email verification link
- Password reset link (valid 60 minutes)
- Invitation-only accounts for private properties
How this works
Handles sign-up, email verification, sign-in, password reset and session security for buyers, sellers and tenants, and staff sign-in with two-factor.
Who uses it
Buyers · Sellers · Tenants · Agency staff
Step by step
- 1A user signs up or accepts an invitation and verifies their email address by clicking a one-time link.
- 2Sign-in issues a session limited to that person's own records.
- 3Forgotten passwords are reset by a time-limited emailed link, never by staff setting a password.
- 4Staff accounts additionally require a six-digit authenticator code and are assigned a role that decides what they can reach.
Data captured
- Account email, verification status, role
- Sign-in history
- Two-factor enrolment for staff
Emails it sends automatically
- Email verification
- Welcome
- Password reset link
- New sign-in from an unrecognised device
Why it matters commercially
Client data stays protected without the office becoming a password help desk.
This screen is a faithful preview of a private area, filled with invented data. Nothing on it is editable here.